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01 Field Moments

Field moment router

Use this page when you do not want to browse the whole guide. Pick the moment that matches the rep’s situation, then follow the cards to the canonical source pages.

MomentUse it whenFirst stop
New rep rampA rep needs the minimum path to sell cleanlyDecision tree, Con Edison rules, financing overview
In-home scopingA rep is standing in the house and needs to avoid change ordersSite survey, room requirements, permits
Pricing and financingA rep is matching the homeowner to payment pathsDealer calculator and financing fit
Objection handlingA homeowner pushes back on speed, trust, or monthly payment30-minute close and integrity positioning
Permit or decommissioning riskA deal may stop because of Con Edison, solar, oil, 410A, or permitsStop conditions first
Install handoffA sold deal must become ready to installContract request, survey, install package
Review and retentionA rep needs quick recall practiceDaily 3 and monthly pitfalls

Search phrases this router is meant to catch

Section titled “Search phrases this router is meant to catch”

Use these phrases in production search when testing findability: what do I do in the home, pricing a deal, homeowner objection, permit risk, oil tank stop, monthly review, deal handoff, new rep ramp.