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01 Field Moments

In-home scoping — avoid change orders

Use this while the rep is with the homeowner. The goal is to leave with a clean scope, the right expectations, and no hidden change order waiting for install.

Decision flow

In-home scoping path

01

Is this a decommissioning job?

If yes, a site survey is required and the Con Edison submission needs full load details.

Rule
Decommissioning jobs require site survey, Manual J / cool calc, and electrical + mechanical + plumbing permits.
Next action
Open the site survey checklist before leaving the home.
02

Are there bedrooms, empty rooms, or small rooms with beds?

Rooms with door + bed need units; tiny rooms can be exempted only if the bed is removed or covered.

Rule
Skipping livable rooms is a Con Edison approval risk and a change-order risk.
Next action
Check room requirements and photograph/mark exceptions clearly.
03

Is the home attached, solar-pending, or panel-constrained?

These conditions change expectations before install timing is discussed.

Stop condition

Do not promise next-day install when permits, solar inspection, or electrical work may block it.

Next action: Set expectations and document the constraint in notes.
Rule
Attached-home routing, solar inspection status, and sub-panel needs must be surfaced before the rep leaves.
Next action
Set expectations and document the constraint in notes.