Glossary
35 SEER units
Section titled “35 SEER units”A higher-capacity equipment class used to push past the standard NYSERDA $13K financing cap. Expensive and lower profit ratio than standard 20-21 SEER units. Generally avoided. See Home type & meter rules.
The older refrigerant type. Existing units on 410A must be replaced for decommissioning to qualify. See R32 vs 410A.
Aftercare packet
Section titled “Aftercare packet”A printed packet left with the homeowner at the end of install day. Covers electricity-saving tips and seasonal usage patterns.
BTU (British Thermal Unit)
Section titled “BTU (British Thermal Unit)”The unit of heating/cooling capacity. Mini split sizes (9K, 12K, 18K, 24K) refer to thousands of BTU. The 7K size exists in the product line but is currently out of stock until further notice — upsize tiny rooms to 9K. See Sizing rules.
Clean Heat program
Section titled “Clean Heat program”Con Edison’s program that funds the rebate and approves decommissioning jobs. Tied to NYSERDA / EFS financing.
Cool calc
Section titled “Cool calc”Engineering calculation submitted to Con Edison showing the home’s cooling load. Required for decommissioning jobs. See Site survey.
DAC (Disadvantaged Community)
Section titled “DAC (Disadvantaged Community)”A designation that affects rebate amounts but does not increase the NYSERDA financing cap. Use the in-app calculator for exact rebate math.
Decommissioning
Section titled “Decommissioning”Retiring an existing fossil-fuel heating system (gas boiler, oil tank) and replacing it with heat pumps. Required for the Con Edison Clean Heat rebate. See Decommissioning overview.
Dealer fee
Section titled “Dealer fee”Fee deducted from the seller’s side on loan plans. Higher dealer fee = less margin to Sunny. See Choosing financing.
Refers to NYSERDA’s energy financing program. See NYSERDA / EFS.
Field manager
Section titled “Field manager”Sunny employee who arrives first on install day to do the second walkthrough with the homeowner before the install team begins.
Gree Select dealer
Section titled “Gree Select dealer”Direct dealer status with Gree, allowing Sunny to register warranties faster. See Brand selection.
Heat pump
Section titled “Heat pump”Equipment that provides both heating and cooling using refrigerant cycles. Mini splits and central air heat pumps both fall under this category.
Hyperheat
Section titled “Hyperheat”A category of cold-climate heat pumps. Sunny carries hyperheat-rated equipment as part of standard product lines. (Mentioned in passing during the interview.)
Manual J
Section titled “Manual J”Engineering calculation submitted to Con Edison showing the home’s heating load. Required for decommissioning jobs alongside the cool calc. See Site survey.
Mechanical permit
Section titled “Mechanical permit”One of the three permits required for decommissioning jobs. Required when heat pumps become the primary heating source. See Permits by jurisdiction.
Multi-zone
Section titled “Multi-zone”A mini split configuration where one outdoor condenser serves multiple indoor head units. Cannot do heating and cooling simultaneously across zones. See Mini splits.
Newtonian app
Section titled “Newtonian app”The app reps use to enter accurate room-by-room layouts during the sales appointment. URL: newtonian.app. See Site survey.
NYSERDA
Section titled “NYSERDA”New York State Energy Research and Development Authority. Provides financing for Clean Heat (decommissioning) projects. See NYSERDA / EFS.
PLP (Private Legal Porch/Unit)
Section titled “PLP (Private Legal Porch/Unit)”A unit type that does not count toward Con Edison’s meter-based rebate calculation. See Home type & meter rules.
The newer refrigerant type. Existing R32 units can be kept and registered with Con Edison. See R32 vs 410A.
Single zone
Section titled “Single zone”A mini split configuration where one outdoor condenser serves one indoor head unit. Available in 9K, 12K, 18K, 24K. There is no 7K single-zone outdoor condenser — the 7K is multi-zone-head only and currently out of stock until further notice (upsize tiny rooms to 9K). See Mini splits.
Sub-panel
Section titled “Sub-panel”A secondary breaker panel added when the main panel doesn’t have enough capacity for the new HVAC circuits. Often required. See Electrical & sub-panel.